“The Zero Step: What we do before we open our mouths influences what happens next! Jim Manske Certified Trainer for The Center for Nonviolent Communication
“The Zero Step: What we do before we open our mouths influences what happens next!
“Know what you want before you open your mouth.” -Marshall Rosenberg, developer of Nonviolent Communication
The Story of the Zero Step
Shortly after meeting Marshall … Read the rest ““The Zero Step: What we do before we open our mouths influences what happens next! Jim Manske Certified Trainer for The Center for Nonviolent Communication”